Shipping & Return Policy

 Returns

We hope you love your purchase but understand if you need flexibility. 

Our full price return policy is 7 days for a refund to the original payment method and 30 days for an exchange or store credit. Store credits can be used online or in store and do not expire. We cannot accept any items for exchange outside of the 30 day window.

All clothing, accessories and footwear must be unworn and undamaged. Items must be returned with original tags and packaging along with a copy of your digital receipt. If tags are unattached, items are non-returnable. Brooke + Bel reserves the right to refuse returns that do not meet our return requirements.

Please note that for hygienic reasons, swimwear, activewear, bodysuits, undergarments, hair accessories and hats are FINAL SALE.

All items purchased on sale are FINAL SALE and therefore not eligible for a refund, store credit or exchange. This includes all markdown items and items purchased during a sale event using a promo code. 

Anything special ordered, purchased during a Brooke + Bel trunk show or on consignment is considered FINAL SALE and non-returnable. 

For full price online orders, a return shipping label can be provided for domestic orders only. Please email us at sales@brookeandbel.com for a label. When using our USPS prepaid label, the cost of the return shipping label ($5) will be deducted from your refund. For international orders, return shipping fees are the responsibility of the customer. 

Orders must be returned back to us within 7 days of the delivery date in order to get a refund to the original payment method. If online returns are received past 7 days, a store credit will be issued. Please note that there is a $10 restocking fee for all online orders. 

If you are between sizes and need fit advice, you can email us or send us a DM at @brookeandbelhoboken. We’ll make sure you’re a happy customer!

Shipping

Brooke + Bel offers free domestic shipping on orders over $250. U.S. online orders will ship out via UPS or USPS within 1-3 business days. International shipping charges and carrier will be calculated and displayed at checkout. For international orders, the purchaser is responsible for paying any import duties. These fees are determined by your local customs authorities. Brooke + Bel does not ship orders on Sunday, Monday or company observed holidays. All orders ship with delivery confirmations which include your tracking number and estimated delivery date, which varies by delivery location. Original shipping charges are non-refundable.

We also offer Free in store pickup and Local Delivery within Hoboken for a fee, subject to availability.